One of the most challenging but yet one of the most interesting modules, in my opinion. The exam was hard during my year (2013 sem 1).
Biz Ops is about understanding the concepts, especially about queuing time, forecasting, etc. Take the time to read the book and most importantly, UNDERSTAND it.
Practice makes perfect…Also, do past year exam paper, I guess. Ask your friends for help if you do not understand.
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